Customer Strategy Podcast Archives - Page 3 of 4 - Glide Consulting
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Category Archives for Customer Strategy Podcast

Ep 12: Star Hofer

How do you design a CS organization that can efficiently handle multiple different products, disciplines, stakeholders and business units?Very carefully…In this episode of the Customer Strategy Podcast, I’m talking with Star Hofer, the VP of Customer Success at eCompliance. Star and I got into an interesting conversation centered around designing her future CS organization as eCompliance […]

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Ep 11: Kelley Turner

In this episode of the Customer Strategy Podcast, I’m talking with Kelley Turner, the VP of customer success at Upland Kapost.Kelly and I got into a really interesting conversation around how to handle the turnover at the executive level of their accounts, and the reality is that at the leadership level of their clients, turnover […]

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Ep 10: Stephanie Stapleton

In this episode of the Customer Strategy Podcast, I talk with Stephanie Stapleton, the VP of Customer Success at Udemy for Business. Udemy is the world’s largest online learning marketplace, with over 40 million students accessing 130,000 courses every single day. Their business division, Udemy for Business, packages the highest-rated courses from their public marketplace and […]

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Ep 9: Brett Andersen

In this episode of the Customer Strategy Podcast, I talk with Brett Andersen, the VP of Client Success at Degreed, a learning experience platform on a mission to ‘Jailbreak the Degree’.Brett and his team of client success managers at Degreed are on a mission to inspire transformative learning practices in companies around the world.Brett and […]

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Ep 8: Nils Vinje

This episode of the Customer Strategy Podcast is a special one.I’m the guest on the show and I’m interviewed by my good friend Jake Jorgovan, who is the founder and CEO of a company called Content Allies. Jake and his team at Content Allies turn consultants into thought leaders through content marketing. So if you’re an […]

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Ep 7: Joe Schmitt

In this episode of the Customer Strategy Podcast, I talk with Joe Schmitt, the vice president of customer success at Upkeep Maintenance Management.Upkeep Maintenance Management is a fast-growing Los Angeles based startup, focusing on providing a world-class SaaS solution to the hard-working, blue-collar workers across the world.UpKeep is a leading mobile-first CMMS/Enterprise Asset Management System […]

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