Nils Vinje, Author at Glide Consulting
Glide Consulting
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All posts by Nils Vinje

Ep 3: Scalable Customer Education With Angela Carmack

In this episode of the Customer Strategy Podcast, I’m talking with Angela Carmack, Director of Customer Success at Journeyfront.Journeyfront uses hiring data and machine learning to accurately predict candidate performance and retention. They offer a predictive hiring platform that helps teams make better hiring decisions through easily collecting, tracking, and analyzing hiring data. What we […]

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Ep2: Improving Customer Success With John Bosch

In this episode of the Customer Strategy Podcast, I’m talking with John Bosch, Director of customer success at HqO.HqO is a commercial real estate technology company that delivers an award-winning platform and mobile app, connecting tenant employees to their communities in and around their building and empowering them with technology to control their workday. What’s […]

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Ep 1: What Is Customer Strategy And Why You Need One For Your Business

In this episode of the Customer Strategy Podcast, I talk about what customer strategy is and why it’s important to have one for your business.Deep down, we all want to be led. We want to have a prescriptive experience from an expert. We want someone who knows more about their functional area than we do, […]

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Strategic Sourcing and Customer Success

I’ve had the pleasure of working with Sourceress to help them build an amazing Customer Success team that delivers predictable renewals and expansions.Hear directly from Kanjun Qiu, CEO at Sourceress about her experience watching the video below.If you’d like to learn more about working with me, book a Customer Success Strategy Call. Sourceress has taken something that […]

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Anatomy of a Customer Success Quarterly Business Review

Quarterly business reviews are effective techniques to help SaaS organizations deliver value and make customers aware of that value.

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Hack The Entrepreneur Interview With Nils Vinje

I had the great opportunity to be interviewed by Jonny Nastor, host of the very popular podcast – Hack The Entrepreneur. During this interview, we dig into: The one thing that has contributed most to my success as an entrepreneur The path I took that led to starting Glide Consulting The story of one of […]

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