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Hi! I'm Nils Vinje, founder of Glide Consulting and currently VP of Customer Success at Rainforest QA. I've been recognized as a top 25 influencer in Customer Success and have worked with the best in SaaS to help them build world-class Customer Success teams.
I've been a CSM, team lead, director, VP and consultant. I'm here to share my expertise with you. Customer Success is a fast-growing industry that offers tremendous opportunities for a fulfilling career.