Category Archives for Customer Strategy Podcast
Ep 9: Brett Andersen
In this episode of the Customer Strategy Podcast, I talk with Brett Andersen, the VP of Client Success at Degreed, a learning experience platform on a mission to ‘Jailbreak the Degree’.Brett and his team of client success managers at Degreed are on a mission to inspire transformative learning practices in companies around the world.Brett and […]
Read MoreEp 8: Nils Vinje
This episode of the Customer Strategy Podcast is a special one.I’m the guest on the show and I’m interviewed by my good friend Jake Jorgovan, who is the founder and CEO of a company called Content Allies. Jake and his team at Content Allies turn consultants into thought leaders through content marketing. So if you’re an […]
Read MoreEp 7: Joe Schmitt
In this episode of the Customer Strategy Podcast, I talk with Joe Schmitt, the vice president of customer success at Upkeep Maintenance Management.Upkeep Maintenance Management is a fast-growing Los Angeles based startup, focusing on providing a world-class SaaS solution to the hard-working, blue-collar workers across the world.UpKeep is a leading mobile-first CMMS/Enterprise Asset Management System […]
Read MoreEp 6: Gray Skinner
In this episode of the Customer Strategy Podcast, I talk with my good friend Gray Skinner, the CEO of MasterBorn Software.MasterBorn Software is a development outsourcing firm based in Poland that serves customers in Silicon Valley. Gray and I first met several years ago when he moved to Bend, Oregon to become a professional triathlete.He ended […]
Read MoreEp 5: Magnus Hillestad
In this episode of the Customer Strategy Podcast, I talk with Magnus Hillestad, the CEO & co-founder of Sanity.io.Sanity is a platform for structured content. It comes with an open-source editing environment called Sanity Studio that you can customize with JavaScript and a real-time hosted data store.They’re essentially a developer tool that enables developers to […]
Read MoreEp 4: Coleen Bochi
In this episode of the Customer Strategy Podcast, I talk with Coleen Bachi, the Customer Success Lead at Hotjar.Coleen and I had a fascinating conversation around prioritization. Hotjar operates in a one-to-many world, and there are so many different programs and areas that Coleen and her colleagues can focus on. However, she wasn’t sure where the […]
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