In this episode of the Customer Strategy Podcast, I'm talking with Ruben Rabago, Chief Customer Officer (CCO) at Intellum, and Greg Rose, Chief Experience Officer (CXO) at Intellum.

Intellum is combining Customer Experience and Education to help large brands and fast-moving companies achieve the business outcomes that really matter.

Ruben just joined Intellum as CCO a week before recording this episode so we got to dig into what the short-term and long-term goals look like for a new CCO joining an organization.

If you have ever been curious about the role of a CCO, you are going to enjoy this episode.

We discussed a number of leadership topics and if you would like to learn more, pick up a copy of Nils' book 30 Day Leadership Playbook: Your Guide To Becoming The Leader You Have Always Wanted To Be.

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