Customer Success Consulting
Get the Predictable Customer Renewals and Expansions Guide
Hi, I'm Nils Vinje, Founder and CEO of Glide Consulting.
- Are you tired of being surprised by churn?
- Are you tired of your team not building strategic relationships with your customers?
- Are you tired of feeling buried under a million "to-do's" and not feeling like you know where to focus?
You've come to the right place.
Glide Consulting delivers creative solutions to Customer Success challenges.
I started my Customer Success career as a CSM and worked my way up the ranks to manager, director and VP before going out on my own and starting Glide Consulting in January of 2015.
Since then, I've partnered with fast-growing SaaS businesses to deliver creative solutions to their customer success challenges.
One of the biggest challenges that exist in the field of Customer Success today is being surprised by churn.
As a CS leader, you know that your ability to predict your renewals and expansions is paramount to your success.
However, if you are continually surprised by churn, your level of predictability is not where it needs to be.
There are some core foundational elements of Customer Success that when implemented and executed consistently, yield tremendous clarity and predictability in both renewals and expansions.
To learn what the core foundational elements of Customer Success that deliver predictability are, download the guide below and then get in touch and we'll discuss your challenges and look at some creative solutions.